Section 05

Briefs in Practice

Working with creatives, brief evaluation, and real-world advice.

27 pages

1.
State Problem
2.
Agitate
3.
Offer Solution
(The PAS framework)
Friendly reminder: 
Understanding  the  business  problem  >  cultural 
relevance. Culture is an ingredient in the cake, 
understanding the business problem is the whole 
bakery.
understand the limits of what we do.
 
We don't have as much power to create business 
greatness as we think we do. 
There are too many important aspects of business 
success that are out of our contr
understand the limits of what we do. We don't have as much power to create business greatness as we think we do. There are too many important aspects of business success that are out of our control. We don't control the product; we don't control the pricing; we don't control the distribution; we don't control the employees --
we only control 
the message.
© Lum
)|
WHAT
win
They think the 
job of the brief 
is to provide a 
cast-in-stone 
solution to the 
problem.
No, the job of 
the brief is to 
change, to 
reframe, the 
problem.
Creativity is 
about solving a 
problem
“The brief is too prescriptive” 
is rarely true. 
With these rules, Looney Tunes 
writers were able to create 50 
episodes of Road Runner and 
Wile E. Coyote
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All of us who professionally use the 
mass media are the shapers of society. 
We can vulgarize that society. We can 
brutalize it. Or we can help lift it 
onto a higher level.”
— Bill Bernbach
But it is also not our job 
to save the world.
When do we matter most to people?
When do we matter least?
When do we matter most to people? When do we matter least?
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When/how could you 
transform someone’s day?
transform
transform
How could you shock someone 
with your brand?
If your brand were to 
fight its rival, when and 
where would it stand the 
best chance of winning?
When do people wish you were 
available more often?
FOR 
IS A 
WHICH PROVIDES
UNLIKE
WHICH PROVIDES
(your audience)
(your product)
(category name)
(main benefit)
(competitor)
(competitor’s main benefit)
FOR IS A WHICH PROVIDES UNLIKE WHICH PROVIDES (your audience) (your product) (category name) (main benefit) (competitor) (competitor’s main benefit)
➡Truth: is there a simple, human truth?
➡Insight: are your truths really hidden from 
plain sight?
➡Tension: Where’s the conflict?
➡Surprise: Which part won’t people expect?
➡Brevity: Can you tell the
What makes a good brief?
What’s the “Mind Blown” moment?
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Concede that 
not everyone 
will like it.
Concede that not everyone will like it.
What does the creative team think?
What does the creative team think?
“The creative team should 
leave the briefing knowing 
something they didn’t know 
when they walked in.”
- Creative Director
“Please work as hard on the 
brief and strategy as the 
creatives work on the ideas.”
- Creative Director
“A good brief plays a role even after 
production has wrapped. 
It is used to protect the work against 
inevitable cold feet.
Write your briefs with this in mind.
It is a contract that you will 
refer
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